HR Records (Staff Management) — User Guide
Module: HR Profile
Audience: HR staff, managers, administrators
Version: 1.0.0
Last updated: 2026-07-22
Overview
HR Records is where you manage employee profiles: create staff, update employment details, assign departments and managers, and open individual employee records.
Prerequisites
- View list: HR Records → View (or View own for scoped access).
- Add staff: HR Records → Create.
- Edit others: HR Records → Edit (staff can usually edit their own basic profile).
Step-by-step: View staff list
- Go to HR Profile → HR Records (or Staff).
- Use filters (department, status, etc.) and the table to find employees.
- Click a row to open the staff profile.
Step-by-step: Add a new employee
- From the staff list, click New employee (or equivalent).
- Complete the Staff Profile tab:
- Staff code (often auto-generated; may be read-only depending on your permissions)
- First name, last name, email (required)
- Job position, departments, direct manager
- Role (required for system access)
- Password (required for new logins)
- Complete the Staff Contact tab if your process requires personal/contact details.
- Optionally enable Send welcome email.
- Save.
Expected result: New staff member appears in the list; you are taken to their profile.
Step-by-step: Edit an employee
- Open the staff profile from the list.
- Click Edit (or open the edit form).
- Update fields and save.
Note: Some fields (email, staff code) may be locked based on your permissions.
Key fields (summary)
| Area | Examples |
|---|---|
| Identity | Name, staff code, photo, date of birth |
| Employment | Job position, workplace, status, departments |
| Reporting | Direct manager, secondary managers |
| Access | Role, password, welcome email, 2FA (if enabled) |
| Compensation | Hourly rate (if used) |
Common issues
| Symptom | Likely cause | What to do |
|---|---|---|
| Cannot see all staff | View own permission only | Request HR Records View (global) |
| Cannot edit another user | Missing Edit permission | HR admin grants edit |
| Staff code greyed out | Policy restricts who can change codes | Use HR admin account |
| Email already exists | Duplicate login email | Use unique email or merge records per policy |
| Import fails | Missing create/edit or bad spreadsheet | Fix file format; check permissions |
Related features
- Organizational chart — department structure
- Job descriptions — positions assigned on staff form
- Contracts / training — tabs on staff profile (when configured)