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Transactions — User Guide

Transactions — User Guide

Module: Accounting
Audience: Accountants, bookkeepers, finance administrators
Version: 1.0.0
Last updated: 2026-07-22

Overview

Transactions is where you review business activity from Synergy (and connected modules) and convert it into general ledger postings. Each invoice payment, expense, purchase document, warehouse movement, payslip, or similar record can be posted to debit and credit accounts. Converted items are tracked so you can see what still needs attention.

Use Accounting → Transaction (menu opens the Sales area by default).

Prerequisites

Role Typical permissions
View transaction lists Accounting Transaction → View
Convert transactions Accounting Transaction → Create
Remove a conversion (undo GL posting) Accounting Transaction → Delete

Accounts must exist in the Chart of accounts. Default accounts for automatic mapping are configured under Accounting → Setting.

Which tabs you see

The left sidebar shows only the areas relevant to your installation:

Tab When it appears
Sales Always — payments and invoices (plus Omni Sales returns/refunds if that module is active)
Expenses Always
Payslips When HR Payroll module is active
Purchase When Purchase module is active
Warehouse When Warehouse module is active
Manufacturing When Manufacturing module is active
Fixed equipment When Fixed Equipment module is active

Tabs you do not see mean the related module is not enabled for your tenant.

Step-by-step: Review the conversion queue

  1. Go to Accounting → Transaction.
  2. Choose a category on the left (for example Sales).
  3. If sub-tabs appear (Payments, Invoices, etc.), open the one you need. Red counts show how many items are not yet converted.
  4. Use Status, From date, and To date filters to narrow the list.
  5. Converted rows already have general ledger entries; Has not been converted rows still need action.

Step-by-step: Convert a single transaction

  1. Find the row in the list.
  2. Click Convert (or the equivalent action on that tab).
  3. In the modal, review the suggested Deposit to and Payment account (for invoices, you may set accounts per line).
  4. Adjust accounts if needed.
  5. Click Submit.

Expected result: The row shows as converted. Balances on the chart of accounts and reports update.

Step-by-step: Undo a conversion

  1. On a converted row, use the delete/remove conversion action.
  2. Confirm when prompted.

Expected result: General ledger lines for that source record are removed. The original invoice, payment, or expense is not deleted from Synergy.

Step-by-step: Bulk convert or bulk remove conversions

  1. Select multiple rows using the checkboxes.
  2. Open Bulk actions.
  3. Choose Mass convert (posts using default mapping rules) or Mass delete convert (removes postings).
  4. Confirm.

Requires the appropriate Create or Delete permission. If bulk delete is missing from the menu, use single-row delete (known UI permission typo).

Step-by-step: Import bank rows (Excel)

On the banking transaction view (if used in your workflow):

  1. Click Import excel.
  2. Upload a spreadsheet with date, withdrawals, deposits, payee, and description columns.
  3. Review imported rows and convert them like other banking transactions.

Field reference (convert modal)

Field Description
Deposit to Account receiving the debit side of the entry
Payment account Account receiving the credit side
Exchange rate Shown for foreign-currency invoices — overrides the system rate when edited

Common issues

Symptom Likely cause What to do
Tab missing (Purchase, Warehouse, etc.) Module not active Enable the module or ask an administrator
Cannot convert Missing Create permission Request Accounting Transaction → Create
Conversion blocked / books closed Journal date on or before closing date Use a later effective date or review close settings
Wrong accounts pre-filled Mapping not configured Update Accounting → Setting mapping defaults
Bulk delete unavailable UI permission typo Delete conversions one row at a time
Count still shows unconverted Filter set to converted only Clear status filter and refresh

Related features

  • Chart of accounts — target accounts for conversion
  • Accounting → Setting — automatic conversion and account mapping
  • Accounting → Banking — bank feeds, register, and reconciliation
  • Reports — trial balance and financial statements reflect converted activity

Did you find this article useful?

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